Development of Quality Performance of National Digital Library with Kano's Model Approach
نویسندگان
چکیده مقاله:
Background and Aim: The purpose of this study is to determine the quality requirements of the National Digital Library based on the Kano model and categorize users needs into three groups of: Basic, functional and motivational. Methods: This survey was conducted with a qualitative approach. The requirements of the digital library were extracted using two standards: "Digiqual manual" and the "Digital Library Evaluation Manual." The requirements were adjusted based on Kano model in a questionnaire consisting of four categories and 52 pairs of questions (104 questions). Results: The results of each of the requirements (basic, functional, motivational) in four dimensions (access control, content, data retrieval, and visual effects) show that half of the userschr('39') requests are in the basic requirements group which National Digital Library officials should pay more attention to and prioritize the redesign or development plan of the digital library. Also, the second priority was the requirements of the functional group. Paying attention to the requirements of this group causes satisfaction and dissatisfaction otherwise. Attention to meeting the motivational requirements of the third priority if met could create a high level of satisfaction in the use of the National Digital Library. Conclusion: If clienteles satisfaction is of worth, managers of the National Digital Library should design short-term and long-term programs according to the users real needs.
منابع مشابه
the use of appropriate madm model for ranking the vendors of mci equipments using fuzzy approach
abstract nowadays, the science of decision making has been paid to more attention due to the complexity of the problems of suppliers selection. as known, one of the efficient tools in economic and human resources development is the extension of communication networks in developing countries. so, the proper selection of suppliers of tc equipments is of concern very much. in this study, a ...
15 صفحه اولDevelopment of Indonesia’s National Digital Library Network
This chapter describes various technical and social issues in the development of the Indonesia’s National Digital Library Network (IndonesiaDLN). The success of the network was attributed to the use of the Protocol for Metadata Posting (PMP) to allow member institutions without a permanent Internet connection to join the digital library (DL) network, the use and distribution of open source soft...
متن کاملthe role of application of dynamic assessment approach in improvement of iranian efl writing performance at different language proficiency levels
the present study sought to investigate the role of dynamic assessment (da) in improvement of iranian efl writing performance at different language proficiency levels. to this end, after conducting the quick placement test, 60 iranian efl learners were assigned to two groups with different language proficiency levels. in both groups each participant wrote two compositions, one before and one af...
azerbaijans political development after the collapse of soviet union and implication on relation with the islamic republic of iran
در فصل اول این پایاین نامه در خصوص تاریخ کشور اذربایجان قبل و بعد از جدایی این کشور از ایران مورد بررسی قرار گرفته است ودر فصل دوم تحولات سیاسی این کشور بعد از 1991 و در واقع بعد از فروپاشی شوروی و دولتهایی که روی کار امدند در از جمله دولت ابولفضل ایلچی بیگ،دولت حیدر علی اف وبعد از او پسرش الهام علی اف و نگرش هرکدام از این دولتها به سیاسیت خارجی اذربایجان مورد اشاره قرار گرفته است.در ودر فصل سو...
effect of oral presentation on development of l2 learners grammar
this experimental study has been conducted to test the effect of oral presentation on the development of l2 learners grammar. but this oral presentation is not merely a deductive instruction of grammatical points, in this presentation two hypotheses of krashen (input and low filter hypotheses), stevicks viewpoints on grammar explanation and correction and widdowsons opinion on limited use of l1...
15 صفحه اولquality assessment of digital library services at university of tehran; using the digiqual model
objective: access to demand quality of digital library services at university of tehran from the perspective of users (faculty members, library experts and student) by the digiqual model. research methodology: as for the objective, this research is an applied research and its nature is survey –analytic. the statistical population of this research is the group of users who are member of the digi...
متن کاملمنابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ذخیره در منابع من قبلا به منابع من ذحیره شده{@ msg_add @}
عنوان ژورنال
دوره 6 شماره 3
صفحات 17- 40
تاریخ انتشار 2019-10
با دنبال کردن یک ژورنال هنگامی که شماره جدید این ژورنال منتشر می شود به شما از طریق ایمیل اطلاع داده می شود.
کلمات کلیدی برای این مقاله ارائه نشده است
میزبانی شده توسط پلتفرم ابری doprax.com
copyright © 2015-2023